The NiShop online system was created to address the issues that the NIS TD Co.experienced. The first issue was that the order information and customer details became jumbled up as a result of the different platforms utilised to promote and communicate with customers. The second issue was that customers frequently delayed the payment process for more than 24 hours, requiring the admin to wait for the payment before proceeding with the purchase. The third issue was that the payment receipts from customers were not correctly recorded, and the receipts were occasionally duplicated. It comes up with the recommended solution to create a NiShop online system that can help admin handle customer orders in the future based on all of the difficulties that have been identified. Furthermore, by using this online system, customers may determine whether or not their purchases have been completed because they received email alerts.